Author Archive

Round 3 – Fight

April 23, 2014 Leave a comment
Categories: Uncategorized

Email Etiquette

March 19, 2014 2 comments

Source – read about Author at

The Other day, i was reading some material on effective Digital communication and found below very useful. Sharing for the readers


    1. Understand the difference between “To” and “CC.” As a rule of thumb, the more people you send an email to, the less likely any single person will respond to it, much less perform any action that you requested. The people you include in the “To” field should be the people you expect to read and respond to the message. The “CC” field should be used sparingly. You should only CC people who have a need to stay in the know. The “BCC” field should be used even more sparingly. People you include in the “BCC” field will not be visible to others.
    2. Keep messages brief and to the point. Make your most important point first, then provide detail if necessary. Make it clear at the beginning of the message why you are writing. There is nothing worse for the recipient than having to wade through a long message to get to the point. Worse, if you send long messages, it is much less likely that the person will act on what you have sent or respond to it. It’s just too much work. It often gets set aside and, unfortunately, forgotten.
    3. Don’t discuss multiple subjects in a single message. If you need to discuss more than one subject, send multiple e-mails. This makes it easy to scan subject lines later to find the message you need. It also contributes to briefer e-mail messages and a greater likelihood of a response. Also, the more specific you can be about your subject heading, the better.
    4. Reply in a timely manner. I don’t think e-mail demands an instantaneous response. I have written about this elsewhere. Responding once or twice a day is sufficient, unless you are in sales, customer service, tech support, or some other field where a faster response is expected. Regardless, you must reply in a timely manner, otherwise you will incrementally damage your reputation and decrease your effectiveness.
    5. Be mindful of your tone. Unlike face-to-face meetings or even phone calls, those who read your e-mail messages don’t have the benefit of your pitch, tone, inflection, or other non-verbal cues. As a result, you need to be careful about your tone. Sarcasm is especially dangerous. If something gets “lost in translation,” you risk offending the other party. The more matter-of-fact you can be, the better.
    6. Don’t use e-mail to criticize others. E-mail is a terrific way to commend someone or praise them. It is not an appropriate medium for criticism. Chances are, you will simply offend the other person, and they will miss your point. These kinds of conversations are usually better handled face-to-face or, if necessary, over the phone. Especially, don’t use e-mail to criticize a third party. E-mail messages live forever. They are easily forwarded. You can create a firestorm of conflict if you are not careful. Trust me, I’ve done it myself more than once.
Don’t reply in anger. It almost never serves your purpose or long-term interests.
    1. Don’t reply in anger. In the heat of the moment, I have written some brilliant replies. I have said things in writing that I would never have the guts to say face-to-face. This is precisely why you should never ever fire off an e-mail in anger. They almost never serve their purpose or your long-term interests. They burn up relationships faster than just about anything you can do. If it makes you feel better, go ahead and write the message, then delete it. Usually a day or two after you didn’t send an angry e-mail, you’ll understand the wisdom of restraint.
    2. Don’t overuse “reply to all.” Last week I received an e-mail from someone who needed to know my shirt-size for a golf tournament. He sent the e-mail to about ten or twelve people. No problem with that. However, some of the recipients, hit the “reply all” key (out of habit, I am sure) and sent their shirt size to everyone on the list. This, of course, just adds more clutter to everyone’s already unwieldy inbox. Your default response should be to reply only to the sender. Before you reply to everyone, make sure that everyone needs to know.
    3. Don’t forward chain letters. These can be forgiven when they are from your mother, but they only add clutter in the workplace. Nine times out of ten, the information is bogus. It is often urban legend. If you feel you absolutely must pass it on, please make sure that it is valid information. If in doubt, check it out at, a Web site devoted to tracking urban legends and rumors.
    4. Don’t “copy up” as a means of coercion. It’s one thing to copy someone’s boss as a courtesy. I do this whenever I am making an assignment to someone who is not a direct report. (I don’t want their boss to think I am going around them, but I also don’t want to bog my communication down in bureaucratic red tape.) But it is not a good idea to do this as a subtle—or not-so subtle—form of coercion. You may be tempted to do this when you don’t get a response to an earlier request. But I would suggest that you will be better served to pick up the phone and call the person. If they are not responding to your e-mails, try a different communications strategy.
    5. Don’t overuse the “high priority” flag. Most e-mail programs allow you to set the priority of the message. “High priority” should be reserved for messages that are truly urgent. If you use it for every message (as one person I know does), you will simply be ignored. It’s like the boy who cried “wolf” one too many times.
    6. Don’t write in ALL CAPS. This is the digital equivalent of shouting. Besides ALL CAPS are harder to read (as anyone in advertising will tell you.)
    7. Don’t send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks. If you do so, you can put yourself or your company at risk. You could be sued for simply passing something along, even if you aren’t the original author.
Remember that company e-mail isn’t private. You have no legal protection.
  1. Remember that company e-mail isn’t private. You have no legal protection. Anyone with sufficient authority or access can monitor your conversations on company-owned servers. If you need to communicate privately, then get a free account at GMail. Use it for anything personal or private.
  2. Use a signature with your contact information. This is a courtesy for those receiving your messages. It also cuts down on e-mail messages, since people don’t have to send a second or third e-mail asking for your phone number or mailing address.
  3. Provide “if-then” options. This is another tip I picked up from Tim Ferris, author of The 4-Hour Work Week. He says to provide options to avoid the back and forth of single option messages. For example, “If you have completed the assignment, then please confirm that via e-mail. If not, then please estimate when you expect to finish.” Or, “I can meet at 10:00 a.m., 11:00 a.m. or 2:00 p.m. Will one of those times work? If not, would you please reply with three times that would work for you?”
  4. Use your spell-checker. I take my correspondence seriously. It reflects on me. As a publishing executive, the bar is even higher. If I misspell words, use bad grammar or punctuation, then it reflects negatively on me and my company. Lapses in grammar or punctuation can be forgiven. But misspelled words are just too easy to correct. That’s why God gave us spell-checkers. Make sure yours is turned on.
  5. Re-read your e-mail before you send it. I try to do this with every single message. My fingers have difficulty keeping up with my brain. It is not unusual for me to drop a word or two as I am racing to transcribe a thought. Therefore, it’s a good idea to re-read your messages and make sure that you are communicating clearly and observing good e-mail etiquette.


Categories: Uncategorized

Is Telecom Industry in a Fix over 3/4G

August 27, 2013 2 comments

Is it really the indecisiveness of the Government On 3G License Auction or the Industry Itself is not ready (or pushing) for it?

While almost all of the telecom operators in Pakistan are doing (or have done) scenario planning on License auction and Prepared the Business Plans, the push from the industry is not yet visible. There could be many reasons to it. The first and foremost is the clarity on the renewal of GSM licenses. Whether Operator is required to pay the same Licensing fee or there will be a policy review will happen – it is not known yet. Some 291 Million USD needs to be paid if the renewal will be on the same conditions at which the license was awarded.

Another issue is a limbo in PTA affairs. Without a functional Regulator, it is almost impossible to move ahead with the plan – with no chairman, member technical and member finance on board there are no proceedings on this Subject. Even a consultation contract ( on 3G licensing strategy ) cannot be signed before the appoint of chairman and subsequent filling of  the available slots.

While few operators have already deployed some sites and have completed the testing on the possible technical scenarios, it will still require a major overhaul of network infrastructure. Pundits are predicting that the licensing cost itself could start from 300 Million USD, on top the cost of the upgrades on the infrastructure is a major investment decision. Though the financing cost may stabilize a bit but Devaluation of PKR ( expected to reach 110 by end of the year) is a big challenge.

Cost of running the business is going up, maintenance and diesel for generators are the major contributors along with “other cost” related to security of sites and personal – having direct implications on the margins. Cost cutting measures are visible in marketing expenses, human resource optimization and retail strategy.

Pakistani telecommunication  industry is still segmented into two entity verticals, data and Voice. While Focus of Mobile Operators remained on Voice revenues mostly (due to volumes)  , globally Mobile  operators focus has changed to Data and developing the ecosystem for pulling the data traffic. The  data network operators have kept themselves isolated (couldn’t understand why), focusing only on selling the network connectivity. Though CDMA and Wimax operators have tried (to an extent)  to bring the voice through same Account without a major strategy or a focus. The efforts remained mostly to fulfill the license obligations instead of launching Voice as a full fledge commercial service. However continuous technology innovation also played a major role with CDMA and Wimax getting Obsolete worldwide and chip manufactures (for CPEs & handsets) also published the EOL plans for these technologies.

In my Opinion Pakistan Telecom Industry needs to consolidate, it is very difficult for data operators to survive on their own. Similarly Mobile Operators need to offer more products where margins are better – they need to become part of this data ecosystem. Some bold steps of acquisitions and mergers needs to be taken ( though some are happening but with very slow pace ) and for all this Government needs to make sure that a healthy business environment is provided to Investors with better security, business friendly taxation and a long term commitment to the sector.

 If the thought process behind the license auction for 3/4G is just to raise money for the Government, it will adversely affect the industry and long term telecommunication arena in Pakistan.

Categories: Uncategorized

The Day I couldn’t read My Newspaper in the Morning – AGAIN !!!!

February 4, 2013 6 comments

The Inefficiency to Saufeguard PKNIC infrastructure was exposed today when a group of hackers has taken over the PKNIC and allegedly changed some of the DNS records. Major Websites of .pk Origin were not available including the famous Urdu News papers Site,

This has left ( again) question marks on the ability of the PKNIC to handle such situations and response immediately. For the Users who are not aware, PKNIC is a privately registered entity in US by a Pakistani Origin US National ( US nationality is not confirmed ). All the PKNIC infrastructural is hosted outside Pakistan with i believe no control of Pakistani Govt.

Though through ICANN rules there is ( or was ) no restrictions on country level Domains for registration by individuals however usually Country Level domains are considered property of the Country and Most of such Services are run through Govts or Public-Private Partnership.

Back in 2006/2007 PTA ran a consultation group ( when Dr. Yaseen was Member Technical ) to review this asset transition back in Pakistan however the industry was unable to reach a consensus on the Operating structure. There were suggestion to run it through NTC ( National Telecommunication Corporation ) however it never got concluded because if Lack of Interest from the Operators. Though PKNIC was presented by Barrister Zahid Jamil in the PTA meeting and was ready to discuss the transition/buy out. However at a later stage the stance got changed.

PTA at that time started engaging the resources with ICANN directly and had done some home work of bringing the .Pk back however i am not sure where this got black-holed. A very energetic team lead by Naveed ( from PTA) has done extensive work on this subject and was very vocal on different international forums.

.pk is an asset of Pakistan and there should be a better solution than having this situated and established outside. This is a bigger issue and can not be handled by just putting the Replica Servers within Pakistan.

Categories: Uncategorized

New video codec to ease pressure on global networks

January 27, 2013 16 comments

Geneva, 25 January 2013 – A new video coding standard building on the PrimeTime Emmy award winning ITU-T H.264 / MPEG-4 AVC was agreed by ITU members today.
The new codec will considerably ease the burden on global networks where, by some estimates, video accounts for more than half of bandwidth use. The new standard, known informally as ‘High Efficiency Video Coding’ (HEVC) will need only half the bit rate of its predecessor, ITU-T H.264 / MPEG-4 Part 10 ‘Advanced Video Coding’ (AVC), which currently accounts for over 80 per cent of all web video. HEVC will unleash a new phase of innovation in video production spanning the whole ICT spectrum, from mobile devices through to Ultra-High Definition TV.

Complete Detail at

Categories: Uncategorized
%d bloggers like this: